Manitoba Hotel Association


Re-Opening Manitoba Businesses: Resources for Hotels


As the Province of Manitoba moves forward with its plan to gradually re-open businesses and services, the MHA will provide updates on how hotels are affected.

Please check this page often for up-to-date information.

Important Links:

Overview:


CURRENT HEALTH ORDERS

Effective May 4th until further notice, Public Health Orders are in place which include the following measures:
  • Gathering sizes are limited to 25 people at any indoor premise and 50 people at any outdoor premise where members of the public are reasonably able to maintain a separation of at least two metres from one another, except for brief exchanges.
  • Hotels may remain open for accommodations. Pools, hot tubs, saunas, fitness centres and game rooms must remain closed.
  • Hotel beer vendors may remain open with measures in place to ensure that customers are reasonably able to maintain a separation of two metres from others.
  • Restaurants and other commercial facilities that serve food to the public must not serve food inside their premises. They may serve food for delivery, takeout or patio service if:
    • Customers picking up food are reasonably able to maintain a separation of at least two metres from others
    • The patio where food is consumed is restricted to 50% of the usual capacity
    • Tables are arranged so there is at least a two-metre separation between persons sitting at different tables
  • Hotel bars and VLT lounges are not permitted to open at this time.

To read the full Public Health Order, please click here.

NEW - Phase Two - Effective June 1st

  • On June 1st, beverage room patios and indoor spaces will be permitted to re-open at 50% capacity
  • On June 1st, restaurants will be permitted to re-open their indoor spaces at 50% capacity and continue to operate their patios at 50% capacity
  • On June 1st, swimming pools, spas and gyms will be permitted to re-open (at 50% capacity or one person per 10 square meters, whichever is lower)

Click here to review all guidelines related to the Phase Two re-openings. 


INFORMATION FOR RETAIL BEER VENDORS

For retail businesses, operational guidelines include:
  • Staff must self-screen for COVID-19 and stay home if they have symptoms
  • Customers are not allowed entry if they are ill with COVID-19 symptoms
  • Signs must be posted with COVID-19 protocols
  • Entry into the business, including lines, must be regulated to prevent congestion
  • Hand sanitizer must be available
  • Cashless or no-contact payment should be used to the greatest extent possible

Further details are available on page 23 of the Province’s “Restoring Safe Services” Guide. (Click here)


INFORMATION FOR RESTAURANTS

For restaurants and other food service establishments that choose to open for delivery, takeout, and/or patio service, operational guidelines include:
  • Staff must self-screen for COVID-19 and stay home if they have symptoms
  • Customers are not allowed entry if they are ill with COVID-19 symptoms
  • A distance of two metres is required between tables.
  • No buffet service is allowed. Food and drinks must be delivered directly to patrons.
  • Signs must be posted with COVID-19 protocols
  • There must be floor markings where service is provided or lines form, and entry into the business must be regulated to prevent congestion
  • No more than 10 people may gather in common areas or at one table
  • Hand sanitizer must be available
  • Washrooms must be frequently sanitized
  • Surfaces such as tables, chairs and booths must be cleaned between customers
  • Table items (menus, napkins, etc.), reusable containers and self-serve containers must be removed

Further guidance from the Department of Health is available (click here).

Further details are also available on page 24 of the Province’s “Restoring Safe Services” Guide. (Click here)


SIGNAGE

The MHA is providing COVID-19 signage for hotels to display at their properties.
Click on an image to view the full size sign.


Click here to download all of the signs (zip file - 5.8MB).


CLEANLINESS PROTOCOLS FOR HOTELS

Manitoba Tourism Education Council “Clean it Right” Training for Hotels

In response to the circumstances surrounding COVID-19, the Manitoba Tourism Education Council (MTEC) will launch a new program – “Clean it Right Training for the Tourism, Hospitality and Retail Industry” - on June 1, 2020.



Clean it Right (CIL) is an on-line training program designed to provide awareness and education about proper cleanliness.

The program will be delivered in 3 distinct modules. The first module will be for hotels, motels and bed & breakfasts.

The CIL program will be FREE for tourism, hospitality and retail businesses until June 1, 2021.

For more details about this new program, click here.

Additional resources regarding cleanliness and infection prevention for hotels are available on the Hotel Association of Canada website. (click here)


SOURCING PERSONAL PROTECTIVE EQUIPMENT (PPE)

The MHA has compiled a list of companies currently selling PPE.

If you are an MHA Allied Member who would like to be added to the list, or an MHA Hotel Member who would like a copy of the list – please contact the MHA Office.


RECALLING STAFF

Things to consider if you are in a position to start bringing some or all of your staff back to work:
  • Employees receiving the Canada Emergency Response Benefit (CERB) can earn up to $1,000 in each four-week benefit period without losing their CERB benefit (Click here for more information about the CERB.)
  • Employees who have been laid off or furloughed can become eligible retroactively for the for the Canada Emergency Wage Subsidy (CEWS) if you rehire them. (Click here for more information about the CEWS.)
  • The Province made a temporary change to employment standards to provide employers with more time to recall employees laid off as a result of COVID-19. The change ensures that any layoff that occurred after March 1, 2020 until the Manitoba State of Emergency ends, will not be counted toward the period after which a temporary layoff would become a permanent termination. (Click here for more information.)


SECURING CLOSED HOTELS

While hotels are currently permitted to operate some parts of their business, we recognize that some have made the difficult decision to close down entirely at this time.

Western Financial Group Insurance Solutions, providers of the MHA’s property insurance program, has provided us with information to help hotels secure their properties when they are closed or partially closed.

Click here to review the Non-Operational Buildings document, which contains advice about securing the building’s fire suppression systems, heating systems, plumbing systems, as well as personal safety for those who remain on the premise.

Click here to review a checklist of tasks to be performed while the building is closed.

We also want to remind members with VLTs that you should be powering up your machines at least every 30 days to maintain their batteries. Click here to read the previously issued memo from MBLL on this topic.