RegistrationDelegate fee: $100/person
To register, please call Jeremy at (204) 942-0671 or toll-free at 1-888-859-9976.
AccommodationsVictoria Inn Hotel & Convention Centre
1808 Wellington Ave. Winnipeg, MB
Phone: (204) 786-4801 or 1-877-VIC-INNS
Rate: $134 + tax Booking Code: 801923
Monday, October 22 (Schedule is subject to change)9:30 AM: Annual General Meeting (closed session - MHA hotel members only)
The Annual General Meeting is the forum for the business of your association. MHA President & CEO Scott Jocelyn and MHA Chair Bruce MacKay will update the membership on the activities of the past year, including financial performance, government advocacy and member outreach. All MHA hotel members are welcome and encouraged to attend.
10:30 AM: The Accessibility for Manitobans Act – Customer Service Standard
Presenter: Yutta Fricke, Executive Director, Disabilities Issues Office
The Customer Service Standard, the first accessibility standard that accompanies The Accessibility for Manitobans Act, comes into effect for private businesses – including hotels – on November 1, 2018. Yutta Fricke will explain the Customer Service Standard and provide tools and resources to help ensure your business is in compliance.
11:15 AM: Travel Manitoba Update
Presenter: Colin Ferguson, President, Travel Manitoba
Colin Ferguson will provide his annual update to our membership about Travel Manitoba’s activities over the past year and future plans to grow the tourism industry in Manitoba.
12:00 PM: Once Upon A Time, Everyone Ran to Work Excited
Presenter: Stephen de Groot
Reflect on the moments in your career when you felt most engaged, excited and passionate during this inspiring and practical keynote. Transformation architect Stephen de Groot will energize and motivate as he provides strategies to help you and your staff run to work excited every day.
Lunch will be provided.
1:00 PM: Cannabis Panel - Opportunities, Regulations, and Your Duty of Care
Session sponsor: Western Financial Group Insurance
Rick Josephson, CEO, Liquor, Gaming and Cannabis Authority of Manitoba
Mouna Hanna, Lawyer, Dolden Wallace Folick LLP
Dr. Lyle Oberg, Chief Policy and Medical Officer, The Flowr Corporation
Cannabis legalization will bring big changes to the hotel industry. This panel will cover the topic from three different perspectives, providing an overview of the Manitoba-specific cannabis regulations, hoteliers’ legal duty of care for their guests and staff, and opportunities for cannabis retailing. This is a timely and informative session you won’t want to miss. Time will be made available for questions and discussion.
2:30 PM Breakout Sessions
- Operating Performance and Transaction Highlights for Manitoba
Presenter: Carrie Russell, Senior Managing Partner of HVS
Carrie Russell will put the market under a microscope and look at performance metrics, market trends and hotel values. Learn the direction that hotel values are moving and how Manitoba hoteliers can influence this for the better.
Presenter: Constable Andrea Lefort, Winnipeg Police Service
Join Constable Lefort for an overview of how to respond if an active shooter enters your hotel. This is an important and timely presentation to help you protect your customers and train your staff.
Senior leaders from Manitoba Liquor & Lotteries (MBLL) will be on-hand to provide updates and answer your liquor and gaming questions. This is your opportunity to find out the very latest information about MBLL’s strategic direction and its potential impacts on your hotel operation.
6:00PM: Brewer's Reception - Sponsored by Labatt Brewing Company
Ambassador A, Canad Inns Destination Centre Fort Garry, 1824 Pembina Highway
7:00PM: Dinner and Entertainment
Celebrations Dinner Theatre, 1824 Pembina Highway
The MHA Convention will take over Celebrations Dinner Theatre for a private performance of "More Dirty Dancing". This will be an evening of great food, networking and lots of laughter. Don’t miss out on the fun!
Tuesday, October 238:30 AM: Keynote Breakfast
Presenter: Kevin Donnelly, Senior Vice President, True North Sports + Entertainment
Join us in honouring some of the Manitoba hotel industry’s long-serving owners as we present them with MHA Quarter Century Awards.
Following the awards presentation, hear a keynote address from True North Sports + Entertainment’s Kevin Donnelly, one of the country’s top concert and event managers. Kevin will share stories from his career and lay out his vision for sports, entertainment, tourism and industry partnerships.
10:00AM - 4:00PM: MHA & MRFA Trade Show